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NEWS 2020/12/10

About a part-time staff infected with the COVID-19

Today, December 10, in the afternoon we learned that one of our staff members (part-timer) working at SMALL WORLDS TOKYO (Koto-ku, Tokyo) was infected with the COVID-19.
We have reported this to the public health center and confirmed that according to the standards of the Ministry of Health, Labor and Welfare there is no "close contact" among other staff members.
As there was no particular guidance from the public health center regarding this matter and no other staff members are feeling unwell, SMALL WORLDS TOKYO will remain open as usual.

<About our response>
Since its opening, SMALL WORLDS TOKYO has been taking all possible measures to protect visitors and staff members.
However, in response to this matter, we will take the following measures to ensure that visitors feel even more secure and at ease:

  • ・Staff members who had a contact with the infected staff member during the incubation period were ordered to stay at home starting from this afternoon even though they are not "close contacts".
  • ・We will disinfect the office where the infected staff member worked.
  • ・Our staff will continue to take temperature, wear masks and wash their hands.
  • ・We will continue taking temperature of all visitors and asking them to wear masks and disinfect their hands.

<About the staff member infected with the COVID-19>
The infected staff member worked mostly in the room in the back of the ticket office and did not have a direct contact with visitors.
In addition, this staff member wore a mask during work and kept a certain distance from other staff members.

We sincerely apologize for any inconvenience and worry caused by this issue.
We will continue to work with the public health center and other related organizations to strengthen the health management of our staff.
At the same time, we will continue our efforts to prevent the spread of the infection while giving the top priority to the safety and security of visitors.