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FAQ

EQUIPMENT FAQ

Q When will the park open?
A

In line with the state of emergency declared by the Japanese government, the grand opening of “SMALL WORLDS TOKYO” has been postponed. We aim to become a model of the entertainment facility in “the COVID-19 Era”, so the grand opening will be held on June 11 (Thu.) after the implementation of thorough measures against COVID-19 and assuming the termination of the emergency situation.

Q Can I enter with a stroller?
A

Yes, but you may find it hard to pass some places or will not be able to see some miniatures.

Q Can I bring my pet?
A

Please refrain from bringing pets. Thank you for your understanding.

Q Can I enter in a wheelchair?
A

Yes, but you may find it hard to pass some places or will not be able to see some miniatures.

Q Can I bring in food and drink?
A

Please refrain from bringing in food and drinks except baby food and remedies for allergies, etc.

Q Can I come on rainy days?
A

Since it is an indoor theme park, you can visit even when it rains.

Q Is there any place to store my luggage?
A

There are cloakrooms in the venue. Please note that they are offered in a limited quantity. Moreover, please note that a large luggage such as suitcases cannot be put into the cloakrooms in the venue.

ACCESS FAQ

Q Where is the nearest station?
A

3-minute walk from Ariake-Tennis-no-mori Station of Yurikamome Tokyo Waterfront New Transit Waterfront Line / 11-minute walk from Kokusai-Tenjijo Station of Tokyo Waterfront Area Rapid Transit Rinkai Line

Q Please tell me when are the closed days.
A

There are no closed days.

Q Please tell me the opening hours.
A

The theme park is open from 9:00 to 21:30 every day. The admission is carried out at the appointed time every 30 minutes. The last admission time is 21:00.
Moreover, the opening hours may change after the grand opening, so please check the opening hours in Today’s special

Q Is there any parking lot?
A

There is no private parking space available for public use within the facility. Please come by public transport.

TICKET FAQ

Q What is One Day Passport?
A

One Day Passport is admission ticket with time and date of your choice. You can visit the park only on the chosen date and time.

Q What is Backyard Tour?
A

Backyard Tour takes you to the most fascinating spots of SMALL WORLDS TOKYO-its miniature exhibit area and production studio-guided by our special staff. It lasts approx. 60 minutes.
【Suspended until further notice in order to avoid close contact.】

Q What should I do if I can’t make it to the park on the date specified on my ticket?
A

Sorry, we cannot change your ticket date after purchase.

Q I don’t think I can make it before the entry time specified on my ticket. Can I buy another ticket at the gate to enter?
A

Yes, only when walk-up tickets are available.

Q Can I buy walk-up tickets at the gate?
A

Yes, only when walk-up tickets are available. You can check the availability of walk-up tickets in Today’s special on the official site.

Q Where can I buy tickets to SMALL WORLDS TOKYO?
A

You can buy walk-up tickets (only when available) at the entrance gate. Advance tickets can be purchased at SMALL WORLDS TOKYO official Website, Lawson Ticket, and JTB, as well as Loppi devices located at Lawson and Ministop convenience stores.

Q Do small children need tickets to get in?
A

Visitors at 4 years and up need tickets to enter.

Q Is there any admission restriction system?
A

Yes, to ensure your pleasant and fun visit, we have an entry-time slot system that restricts the number of visitors. Walk-up tickets are sold at the gate only when there is still some “room” left for the given entry-time slot, but they may be sold out. We appreciate your understanding.

Q Can we re-enter SMALL WORLDS TOKYO?
A

Sorry, we accept no re-entry.

Q Where can I buy Annual Passes?
A

You can buy Annual Passes at SMALL WORLDS TOKYO official Website and the ticket office at the park.

Q I entered SMALL WORLDS TOKYO with my One Day Pass, but can I change it into Annual Pass?
A

Yes, you can upgrade to Annual Pass by paying extra.

Q Do you offer discounts for persons with disabilities?
A

Sorry, but as of now, we do not offer discounts for persons with disabilities. Your understanding will be appreciated.

FOR CORPORATE & GROUP

Q Can an application be made by a group?
A

SMALL WORLDS welcomes group visit!
You can come here for different kinds of purposes: a school excursion, extracurricular activities or a tour with students from school/cram school or with neighborhood association.
Apart from education, we also provide time for adult groups to “reset their mind”.
You can come and have a look in advance (for free).
Please check out this page for details.
Programs for schools & groups

Q Can you tell me the minimum number of people to get a group discount?
A

We offer discounts for groups with 15 or more, 50 or more and 100 or more people.
Please check out the details here and make an inquiry.
Programs for schools & groups

Q Can I apply for a school excursion?
A

We are looking forward to your applications for school excursions!
Through touring around different worlds in SMALL WORLDS, students can expand their horizons and feel the diversity of society and culture. There are also contents that can be learned from STEAM and SDGs perspective.
Moreover, you can attend different kinds of workshops including programing and international understanding workshops.
You can come and have a look in advance (for free).
Please check out the details here and make an inquiry.
Programs for schools & groups